Brolly for Residential Care

A care home runs 24 hours a day.
So does Brolly.

Built for care homes where someone is always on duty, and someone's family is always asking how mum is doing tonight.

The reality of running a care home

The five pressures every
registered manager carries.

Care homes don't fail because staff don't care. They fail because the system asks too much of too few people, with too little time. Brolly is built around what actually breaks.

Medication errors
One missed dose can end a registration.

Forty residents. Six rounds a day. Controlled drugs that need two signatures. PRN protocols. Hospital discharge changes. The math doesn't work on paper MAR sheets, and inspectors know it.

Falls and deterioration
By the time someone notices, it's already too late.

Patterns hide in handover books. The third UTI, the second nighttime fall, the slow weight loss. Each gets recorded somewhere but nobody connects the dots until the ambulance is called.

The night shift
Two staff. Forty residents. Twelve hours.

Welfare checks every two hours. Continence rounds. The resident who wanders. The one who calls out. The one whose breathing changed. Night staff do the work and write up nothing because there's no time.

Families and trust
"Why didn't anyone tell us?"

Daughters who haven't visited in weeks. Sons working overseas. The fall they only heard about at the funeral. Families want updates, photos, reassurance, not because they distrust you, because they love them.

CQC and the evidence problem
You're doing outstanding care. You can't prove it.

Whether it is under the five 'Key Lines of Enquiries' or under the 'Single Assessment Framework', CQC wants evidence, and your evidence lives in 14 spreadsheets, 6 paper folders, and the heads of staff who left last quarter. Inspectors don't reward kindness. They reward retrievable proof of kindness.

Sounds familiar? We hear it from every registered manager. Brolly handles every one of these pressures, quietly, in the background, every shift, every round, every record.

How Brolly answers

A specific answer for each pressure.

No abstract promises. Here's what Brolly does, day in and day out, in a residential setting.

01
Medication errors
eMAR with 5Rs verification

Right patient, checked! Right drug, checked! Right dose, checked! Right route, checked! Right time, checked. Every refusal logged, every missed round flagged before the shift ends. Controlled drug witness signatures captured digitally.

What changes

Med errors caught in minutes, not at the next audit. CQC sees a complete administration trail for every resident, every day.

02
Falls & deterioration
Pattern detection across resident records

Brolly AI Assistant watches across daily notes, vitals, weight charts, sleep records and incident logs, surfacing the trends a busy team can't always see in real time. Three nighttime falls? Flagged. Slow weight loss? Flagged.

What changes

Earlier intervention. Fewer hospital admissions. Care plans updated when needs change, not at the next review meeting.

03
The night shift
Voice notes, NFC checks, automated handovers

Night staff dictate observations as they walk the floor. NFC tags at each room confirm welfare checks happened. The morning handover writes itself, incidents, behaviours, sleep quality, all summarised.

What changes

Genuine night-time evidence. Day shift starts informed. Welfare checks defensible, not just claimed.

04
Families & trust
Family Portal with curated daily updates

Loved ones see meals eaten, mood, activities joined, and milestones, with photos when staff capture them. Significant events trigger a notification. Routine becomes visible. Trust builds quietly.

What changes

Fewer phone calls. Fewer complaints. Stronger word-of-mouth. The family becomes part of the care team, not an external pressure.

05
CQC evidence
Evidence packs mapped to quality statements

Every record in Brolly tagged to the CQC quality statement it supports. When the inspector asks for evidence of safe care, you don't search. You demonstrate. PIR drafted from live data, not retrofitted memory.

What changes

Inspections become walks-throughs of what already exists. Outstanding ratings stop relying on luck and start relying on system.

A day inside Brolly

From the early shift to the night round.

07:00 · Handover

Night summary already on every screen. Three flags raised overnight: Mr T's fall in the night, Mrs L's BP, the new admission's sleep pattern. Day shift starts informed.

08:30 · Med round

eMAR walks the senior carer through every resident. PRN protocols suggested when behaviours documented. Refusals captured with reason. CD signatures captured at the trolley.

14:00 · Family update

Photos from the morning's gardening club push to the family portal. Mrs C's daughter sees mum smiling for the first time this week. The phone doesn't ring.

22:00 · Night round

Voice notes captured at each room. NFC tag confirms welfare check. Brolly summarises the round into a verifiable record before the next one starts.

What changes for you

The care home you wanted to run.

120 mins
SAVED per manager, per day

from chasing notes, reviews, paper audits and inspection prep

99.5%
Medication accuracy

Across verified rounds, with full CD audit trail

5 mins
PIR drafted, reviewed, ready

From live evidence, not retrofitted memory

24/7
Family visibility

Calm, curated, real-time. No more "why didn't anyone say"

See a demo of Brolly.

Talk to our virtual avatar to show you what your home looks like with the paperwork lifted.

Watch our interactive demo ↗