Care team and residents in a warm residential care home lounge
UK's Most Complete AI Care Platform

Supporting your road to outstanding.

Brolly empowers care teams across all sectors of social care to improve time management, boost productivity, and maintain compliance like no system ever has before.

Discover more

Brolly platform features section showing sixteen core capabilities across a four-column grid.

The complete care management platform

Everything a care service runs on,
in one platform.

Sixteen core capabilities working together, so your team spends time on care, not on chasing systems that don't talk to each other.

AI Rota Manager
AI

Bookings assigned to staff based on skills, availability and continuity matched in minutes, not hours of spreadsheet wrangling.

eMAR
Real-time

Electronic medication records with 5Rs verification. Missed doses flagged before incidents.

Assisted Sickness Cover
Time Saved

Sick call covered before you've made coffee. Brolly finds, contacts and confirms cover automatically!

Person Centred
AI Drafted

Person-centred plans drafted from assessments. Risk-aware and regulator-ready and automatically monitored.

Compliance
24/7

Continuous monitoring against every CQC quality statement. Alerts before findings. Weekly compliance checks.

AI Survey
Voice

Brolly calls service users and staff, gathers feedback, and summarises concerns so you always know how your services are really doing.

Training Records
Tracked

Mandatory training and competencies tracked per carer. Renewals chase themselves automatically. Brolly Assistant test your staff.

Invoicing & Payroll
Automated

Visits to invoices and payroll, automatically. Handle multi rates, supported living, council, private and self-pay in one flow.

Incident Reporting
Smart

Carers log incidents from the field. Alerts are triggered, assigned to correct supervisor to be dealt with. AI assist to resolve.

Policies
Live

Managed policies kept current, signed off by staff, with version history for inspectors. Built-in challenges to keep your staff sharp.

Carer AI Assistant
Personal

Every carer's pocket co-pilot. Answers policy questions, drafts visit notes, finds care plan details, remind upcoming tasks,

Family Portal
Connected

Loved ones see visit notes, photos and updates in real time. Can communicate via the portal. Trust built into the platform.

Referrals
Pipeline

Track client referrals from first contact through assessment to active care. Conversion rates and pipeline visible at a glance.

Recruitment
End-to-End

Applicants tracked from form to onboarding. Interview notes, references, DBS checks and training plans, all in one place.

Staff Portal & App
Mobile

A custom-designed portal and mobile app for your team. Rotas, policies, training, notes and shift swaps, everything they need on the go.

Multi-Services Ready
All sectors

One platform for Residential, Domiciliary, Supported Living, Outreach and Day Services. Switch sectors without switching systems.

Plus everything else you'd expect, supervision tracking, timesheets, absences management, audits, document management, AI powered assessments, dozens of templates, team change-overs, reports... One platform, fully compliant!

Multi-Sector Ready

One platform. Every care sector.

Whether you're running a 50-bed care home or coordinating 300+ domiciliary visits daily, Brolly adapts to your world.

Residential Care
Residential Care Safer meds, faster compliance. Explore

Brolly:
Empowering Every Sector

Supported Living
Supported Living Goals, skills, independence. Explore
Day Services
Day Services Wellbeing, engagement, reassurance. Explore
Domiciliary Care
Domiciliary Care Routes, verification, real-time notes. Explore
Outreach Care
Outreach Care Community support and independence at every step. Explore

Brolly PIR feature: AI-drafted Provider Information Returns ready for CQC submission in five minutes instead of weeks.

Built for CQC registered providers

From three weeks of dread to five minutes of review.

All the data for your Provider Information Return (PIR) is collected by the Brolly Assistant and is then drafted from the evidence already living in your Brolly platform, support plans, audits, incidents, training, feedback. You review. You submit.

The old way
2 to 3 weeks
Manager pulled off the floor, chasing spreadsheets, screenshots, supervision notes
The Brolly way
5 minutes
The Brolly Assistant drafts every section. You review, sign off, submit to CQC.
How Brolly drafts your PIR
1
Pull Data
Support plans, service users, staff, audits, incidents, training records
2
Collect Evidences
Evidence aligned to CQC quality statements
3
Draft Report
Inspector ready language, in your service's voice as per expected CQC format
4
Submit to CQC
Review, refine, export ready for CQC

Brolly AI safety and trust section covering data privacy, UK data residency, guardrails, healthcare fine-tuning, and compliance certifications.

AI you can trust

Care-grade AI. Built to the standards the care sector demands.

Every Brolly AI Assistants capability is engineered around a single non-negotiable: the data of vulnerable people, and the staff who care for them, stays protected. Here's how.

UK data residency

Your data is stored and processed exclusively in UK data centres. No transfers offshore, no exceptions.

UK Sovereign
Never used for training

Your service users' records and your staff's notes are never used to train AI models, ours or anyone else's.

Zero retention
Fine-tuned on care

Models trained on UK social care frameworks, CQC quality statements, and NICE guidance. Not generic AI.

Domain-tuned
Human-in-the-loop

AI drafts. People decide. Every clinical or regulatory output reviewed and signed off by your qualified staff.

Accountable
Full audit trail

Every AI suggestion, edit and approval timestamped and traceable. Show inspectors exactly what AI did and what humans decided.

Inspector-ready
Built-in guardrails

Refuses unsafe outputs. Flags uncertainty. Won't fabricate clinical detail or invent evidence that isn't in your records.

Safety-first
Tenant-isolated data

Your records never mix with another provider's. Each service operates in its own logically isolated, encrypted environment.

Encrypted
Names redacted at source

Names, dates of birth, NHS numbers and addresses for service users and staff are stripped before any prompt reaches our AI. The model only sees patterns, never people.

Auto-redacted
Voices from the Field

Trusted by care leaders across the UK

★★★★★

"Brolly Software and Brolly Consultancy Services have had a truly transformative impact on our organisation.

The platform has streamlined our processes across every level of the business, from care planning and audits to staff training compliance and incident reporting.

Brolly has helped us to not only improve compliance and efficiency but also strengthen our culture of learning, transparency, and continuous improvement.It's been a genuine partnership that has added real value to LG Caring."

LG
Lisa Galvin
Director, LG Caring Ltd
★★★★★

"Brolly has been really helpful during our Quality Assurance visits. Because it holds both resident and staff information in one place, it’s much easier to find what we need quickly.
The system is straightforward to use, and I like that you can ensure staff read any updates to care plans or risk assessments before they can access their HR section.

There is a comprehensive log of updates.The system has been used effectively to evidence individuals or their representative’s involvement in care planning.

I have been particularly impressed by the way the system monitors goals and achievements for individuals."

MB
Matthew Barton
Quality officer - Calderdale Council
★★★★★

"We were introduced to Brolly a few years ago and it has made a massive difference in the way we operate and work.

To update client’s records etc we had to send forms out to service users to request updated information.

Parents / Carers and service users can access their support plans and update any changes that occur ongoingly.

This keeps our information always updated. Brolly keeps everything in one place and as administrator I can access this from home in emergencies."

SS
Karen Bell
Service Administrator, Skill Shop, Halifax
Issue 14 · March 2026

The Brolly Briefing

Your monthly dose of care sector intelligence, written by people who run care services.