Brolly Consultancy
The platform comes with people.
Two senior practitioners. Over fifty years of care between them. Working alongside your service to turn Brolly from a tool into a transformation.
Two senior practitioners. Over fifty years of care between them. Working alongside your service to turn Brolly from a tool into a transformation.
Most providers buy a tool and hope adoption follows. It rarely does. Rotas drift back to spreadsheets, eMAR runs alongside paper for months, and the registered manager spends Sunday night drafting the PIR they should have been drafting all year.
Brolly comes with the senior practitioners who've actually turned services around. Dawn and Jodie sit with your team while change happens, not in a webinar two weeks before go-live, but on the ground, in the team meeting, in the inspection rehearsal. The software gets used because the people who know how to use it are right there with you.
Real operators who've sat on both sides of the inspection table, and led real services through transformation.
“If your evidence isn't where the inspector looks, it doesn't exist. My job is to make sure it is, and that you can find it before they ask.”
Dawn spent twelve years as a CQC inspector before moving into provider-side advisory work. She's led inspection prep for over 80 services across domiciliary, residential and supported living, moving Requires Improvement ratings to Good, and Good to Outstanding.
“AI doesn't change a service. People do. My job is to make sure your team uses it, not just licenses it.”
Jodie ran a multi-site domiciliary care group for fourteen years before moving into care technology. She's led AI adoption programmes for providers ranging from 30-staff family businesses to 800-staff regional groups, and knows what actually changes on the ground.
Every engagement is shaped around your service, but they all follow the same rhythm.
On-site visit. Time with the registered manager, coordinators, frontline carers and at least one client or family. We map what's actually happening, not what the policy says is happening.
Quality statement gap analysis. Operational efficiency benchmark. Honest written report with prioritised actions, not a 60-page deck nobody reads.
We sit alongside your team to redesign the workflows that need it. Brolly is configured against your service, not a generic template. Staff are trained where they work.
Adoption tracking, weekly check-ins, mock inspection at the right moment. We don't disappear at go-live. We stay until your team is running it without us.
From a one-off readiness assessment to a months-long transformation programme, shaped around your service, not a template.
Two-week diagnostic of your service. Where you stand against CQC's framework, where AI can move the needle, what to fix first.
Twelve-week guided rollout. We sit alongside your team as Brolly is implemented, configured and adopted across your service.
Retained advisory relationship. Senior input on call when it matters: inspection prep, expansion, enforcement, strategy.
What changes when you have senior practitioners standing alongside your team.
The bottom line: You're not buying advice. You're hiring two people who've already walked the road you're on.
Here's what working with Dawn and Jodie looks like, in the words of the registered managers and owners they've stood alongside.
We'd been stuck on Requires Improvement for two years. Dawn looked at our PIR draft, told us straight what was missing, and rewrote the framing in an afternoon. Twelve weeks later we were Good across the board.
We had three platforms, four logins and a recruitment spreadsheet. Jodie sat with us for six weeks and rebuilt our operating model around Brolly. Our coordinators got a day a week back. The carers actually use the app.
Section 31 letter on a Friday. Dawn was on-site Monday morning. The fact she'd been on the other side of the table is the only reason we kept registration. Worth the retainer ten times over.
Evidence mapped, policies current, staff confident. When CQC arrives, you're already prepared.
Tools that staff use, not licences that gather dust. Change management built into every engagement.
Operational redesign that takes weeks of admin out of your registered manager's calendar.
From a single Good rating to a multi-site Outstanding group. We've walked the road with providers like you.
Honest answers to the things that come up on every discovery call.
No prep needed. Tell us where your service is, where you want it to be, and we'll tell you honestly whether we can help.