Cafés, libraries, parks. Brolly captures the goals reached and the confidence built, without slowing the worker down.
Outreach asks workers to be present, flexible, and patient while still capturing every meaningful moment for funders who pay by outcomes. Brolly is built around what that actually feels like in the field.
The art class at the library. The autism-friendly cinema screening. The walking group on Thursdays. Outreach workers carry this in their heads and lose it when they leave. New staff start from scratch. Good ideas don't travel between teams.
Funders want outcomes, not activity logs. They want to see the path from "wouldn't leave the house" to "took the bus alone". The progress is real. The evidence is scattered across forms, photos, voice notes and worker memory and rebuilt from scratch every review.
Outreach happens on park benches, in coffee shops, on the top deck of a bus. Stopping to write a formal note breaks the moment with the person. Notes catch up at the end of the day when the magic of the morning's small breakthrough has already faded.
The swimming pool. The new café. The first time on the train. Each outing carries risks that don't apply at home. The risk assessment lives in a folder back at base. The worker has it in their head. The team can't share what hasn't been written down.
Outreach workers move with the person they support sometimes far from base, often without backup. Phones go quiet. Plans change. Someone gets distressed in a busy place. The duty of care reaches beyond the worker and the system has to know where they are without watching their every step.
Sounds familiar? We hear it from every outreach team. Brolly handles every one of these pressures, quietly, in the background, every session, every venue, every record.
No abstract promises. Here's what Brolly does, every session, in an outreach setting.
Workers add venues, groups, classes and quiet hours as they discover them, tagged by interest, accessibility, sensory profile and travel route. Matched against each person's preferences and goals. New workers walk into a service that already knows the area.
Community knowledge stays with the service when staff move on. People try more, sooner. The map of "what works locally" grows every week.
Goals broken into observable steps. Workers tag each session, photo and voice note against the step it touched. Brolly assembles a visual timeline of progress, first attempt, second visit, breakthrough that funders, families and the person themselves can follow.
Reviews tell stories, not summaries. Outcomes commissioning becomes the service's strength, not its risk. Progress earns the next package.
Thirty seconds at the bus stop. A photo of the finished painting. A voice note from the café. Brolly structures each into the daily record, tags it to the goal it touched, and routes it to the team. The moment lives on without breaking the moment.
Notes capture what actually happened, not what's remembered. Workers stay present. Quality of detail goes up and the time-after-shift admin goes down.
Every venue in the activities library carries its own risk template. The first time a person tries it, the worker walks through a tailored checklist. Risk learnings stay with the venue the next worker, the next person, starts informed.
Risk assessment becomes living, not static. Incidents drop. Confidence to try new places grows. The "safer trial" becomes possible.
Each session begins with a planned route and end time. Workers check in at venue change. Missed check-ins escalate to coordinators with last known position. A discreet panic option for crowded places. Safety without surveillance.
Workers feel held, not watched. Coordinators know who's where without micromanaging. Safety becomes provable to insurers, families, regulators.
An afternoon with Maya, working toward joining a community art group on her own.
Worker opens Brolly. Today's session: art class taster at the library. Maya's goal step: arrive without prompting. Risk template for the venue already loaded. Route logged. Coordinator notified.
Maya leads the way to the library. Worker check-in confirms arrival. 30-second voice note: she navigated three street crossings without prompting. Tagged to step two. Photo of Maya at the entrance with consent.
Maya speaks to another attendee unprompted. Worker captures it as a milestone first peer-initiated contact at this venue. Library added to her preferred-places list automatically.
At Maya's next outcomes review, the timeline tells the story: six weeks ago she wouldn't go in. Today she walked in herself and made a friend. The funder sees independence. The package keeps going.
Voice, photo and tagging at the moment not the end of the day
Activities library that grows with every worker, every week
In-the-moment capture replaces end-of-day write-ups
Every session linked to the goal it served funder-ready
A 30-minute walkthrough with a service manager who's used Brolly through outcomes-led commissioning reviews. We'll show you what your service looks like with the evidence already in hand.