Brolly Software

Care management built the way care providers work.

Brolly has been quietly powering UK care providers for nine years. The latest version is a complete reimagining, built from scratch around the way registered managers, coordinators and frontline carers actually run a service.

Why Brolly Is Different

Not generic software with "care" bolted on. Built for care from day one.

Most care management software started life as scheduling tools, billing tools, or generic CRMs that someone bolted "care" onto. Brolly didn't. Nine years ago we set out to build one thing: a single platform that takes the daily friction out of running a regulated care service.

The new Brolly is the result of nine years of feedback from registered managers, care coordinators, owners and inspectors. Every feature exists because a real provider asked for it, and every workflow has been pressure-tested in residential homes, domiciliary rounds, day centres, supported living and outreach services across the UK.

What you won't find anywhere else:

Compliance that works while you sleep

Most platforms log compliance. Brolly runs it! Alerts, dashboards, automated PIR drafts, CQC-aligned monitoring and Local Authority reporting all in one place.

A genuine 15-minute switch

Including importing your existing clients and staff. No "implementation phase". No six-week migration project.

Recruitment that lives where care happens

Vacancies, applications, interview tracking and onboarding all flow into the same system that runs your service, not a separate tool you have to pay extra for.

Every care type, one platform

Residential, domiciliary, daycare, supported living and outreach, without separate modules, separate logins or separate price tags.

Quick Onboarding, 20-Minute Migration

15 minutes from your old provider to Brolly. Really!

Switching software shouldn't feel like changing banks. So we made sure it doesn't.

How it works

  1. 1
    Sign up: after the interactive demo on this website.
  2. 2
    Import your clients: upload your existing client list CSV file exported from any existing provider and Brolly maps the fields automatically.
  3. 3
    Import your staff: bring across your team, roles and contact details in one go from any existing providers
  4. 4
    You're live: review EULA, Set plan and subscription and you are ready to go.
  5. 5
    Wizard to get you started: helps you with setting up your system and getting your first booking in.
See Brolly in motion

A 90-second tour of the platform.

Care delivery, eMAR, compliance and the family portal, in one short walkthrough.

Live tour
Compliance dashboard

Compliance dashboard

Live CQC alignment, smart alerts and PIR drafts in one place.

Rota & shift management

Rota & shift management

Visit allocation, handovers and live coverage at a glance.

Client records

Client records

Care plans, risk assessments and live notes per service user.

Visit scheduler

Visit scheduler

Drag-and-drop scheduling with travel time and skill matching.

Staff records

Staff records

Right-to-work, DBS, training matrix and roles in one screen.

Assessments

Assessments

Risk and capacity assessments built around your service.

Reports & analytics

Reports & analytics

Real-time KPIs, LA reports and PIR drafted from live data.

Policy library

Policy library

Version-controlled policies with digital sign-off.

Training matrix

Training matrix

Renewals, expiries and 1:1 AI trainer sessions tracked live.

Templates

Templates

Care plans, forms and assessments shaped to your setting.

Live map tracking

Live map tracking

Outreach and domiciliary visits tracked in real time.

Compliance-Led

Compliance isn't a tab. It's the spine.

Other platforms treat compliance as a feature. Brolly treats it as the foundation everything else sits on. From the moment you log in, the system is watching for risk, flagging gaps, drafting reports and pointing the way back to safe.

The difference, side by side

Most care platforms
  • Compliance is a separate tab you check before audit
  • PIR is a spreadsheet job the registered manager dreads
  • Training expiries surface after they've lapsed
  • Medication errors are spotted days later in a paper round
  • LA reports are built by hand when commissioners ask
  • Inspectors find gaps you didn't know about
Brolly
  • Compliance is the spine, monitored 24/7
  • PIR is drafted automatically from your live data
  • Training expiries trigger before the certificate runs out
  • eMAR anomalies are flagged in the moment, on the round
  • LA reports are pre-formatted, exportable, ready when asked
  • You walk into inspections knowing what's there

The bottom line: Providers using Brolly walk into inspections knowing what's there. Not hoping.

Recruitment Built In

Because the workforce crisis won't wait for a separate tool.

Care recruitment is where most management platforms stop and tell you to buy something else. Brolly doesn't.

  • Track applications through interview, reference and offer stages.
  • Right-to-work, DBS and training checks captured at source, no chasing PDFs by email.

One-click onboarding moves a successful candidate straight into your active staff list, with their compliance clock already ticking.

Training assignment kicks off automatically based on role.

Why it matters: Every day a vacancy stays open costs you agency fees, manager time, and quality of care. Brolly compresses the recruit-to-rota cycle from weeks to days, and keeps every record in the same place your inspectors will look.

Full Feature List

Everything you need. Nothing you don't.

Care delivery

  • Multi-service support (residential, domiciliary, daycare, supported living, outreach)
  • Patient onboarding and assessment
  • Care plans and support plans
  • Risk assessments and reviews
  • Daily notes and handover
  • Visit booking and rota management
  • Changeover and shift handover

Medication (eMAR)

  • Electronic MAR charts
  • Round-by-round administration
  • PIN-secured staff sign-off
  • Photo evidence capture
  • PRN protocols and audit trail
  • PDF export for GP and pharmacy

Compliance & quality

  • CQC-aligned compliance dashboard
  • PIR (Provider Information Return) reporting
  • Local Authority reports
  • Quality Statement monitoring
  • Incident and accident logging
  • Safeguarding records
  • Complaints management
  • Policy library with version control

Workforce

  • Recruitment and applicant tracking
  • Right-to-work, DBS, references
  • Staff records and roles
  • Training matrix and renewals
  • Supervision and appraisal
  • Time and attendance

Communication

  • In-platform messaging
  • Family portal
  • Client/patient portal
  • SMS and voice (via Twilio)
  • Automated email notifications
  • Survey scheduling and analysis

Operations

  • Booking and referrals
  • Multi-site / multi-organisation
  • Document library with access controls
  • Forms and assessments builder
  • Reports and analytics

Finance

  • Invoicing
  • Stripe payments
  • Cancellation policy management
  • Funding source tracking (private, LA, NHS, mixed)
  • Payer management

Other

  • Outreach service tracking with map view
  • Day centre attendance and activities
  • Support ticket system built in
  • Mobile-friendly staff app

Ready to see Brolly Software in action?

Take a look at our AI driven demo tailored to your care sector, no commitment, no jargon.